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Lanshop Buying Guidelines

DISCLAIMER

This guideline is intended to serve as a general reference and may take the place of an actual process. Procedures stated herein may be revised or updated depending on circumstances, subject to mutual agreement between both parties.

Clients are advised to remain aware of stock availability and possible specification changes. Please review all specifications, inclusions, and details carefully prior to confirming any order. Prices, quotations, and promotional offers are subject to change without prior notice.

BUYING GUIDELINES

  1. Clients must contact Cheapid through official communication channels (Facebook, Phone Call, or Messenger) to request a quotation.
  2. All requests must be finalized through an official quotation issued by Cheapid.
  3. Once the order is confirmed, the client is required to complete the Online Order Form provided by Cheapid.
  4. There are two (2) transaction types for Lanshop buyers: Delivery and Shipping.
    • 4.1 The applicable transaction type will be determined based on the client’s location.
    • 4.2 Clients within Metro Manila and nearby provinces shall be classified under Delivery Transactions.
    • 4.3 Deliveries outside Metro Manila, Cavite, and Bulacan will incur an additional delivery fee, subject to location-based assessment and logistics evaluation.
    • 4.4 Shipping Transactions will apply to areas not serviceable by Cheapid’s delivery team.
    • 4.5 All shipping fees, courier charges, and related expenses shall be fully shouldered by the client.
    • 4.6 While Cheapid may recommend a cost-efficient courier, the final choice remains with the client.
    • 4.7 Cheapid’s responsibility for the item ends once it is handed over to the courier. Clients are advised to retain all shipping documents for insurance or claim purposes.

5. Cheapid reserves the right to revise or update quotations prior to full payment confirmation due to, but not limited to:

  • Changes in supplier pricing
  • Stock availability
  • Foreign exchange fluctuations
  • Ongoing global supply constraints affecting components

 

Note: Due to the current global supply situation, prices of RAM and SSD may change at any time, and Cheapid may adjust quotations accordingly.

 

6.     Order processing may take one (3) to three (5) business days, depending on circumstances.

7.      Any remaining balance must be paid in full before processing order.

  1. A delivery receipt shall be issued upon receipt of the item.
  2. Cheapid reserves the right to reschedule deliveries due to unforeseen circumstances. Clients will be notified accordingly.
  3. Once the delivery schedule has been confirmed by the client and the item is already in transit, delivery cancellation is no longer allowed. Any canceled delivery will be charged accordingly.
  4. After on-site setup is completed, an assigned team may provide remote support via TeamViewer, if applicable.

 

PAYMENT GUIDELINES

(All payment procedures will be explained by the assigned sales staff. The following serves as a general reference.)

Payment-First Policy

All transactions strictly follow a payment-first policy. No orders shall be processed, reserved, or released without confirmed payment.

  1. Payments may be made through Store Payment, Bank Deposit.
  2. Order processing shall commence only upon confirmation of payment.
  3. Processing and verification of payments may take three (3) to five (5) banking days, depending on banking clearance and other circumstances beyond the company’s control.
  4. Cheapid reserves the right to revise or update quotations prior to full payment confirmation due to, but not limited to:
    • Supplier price changes
    • Stock availability
    • Foreign exchange fluctuations
    • Ongoing global supply constraints affecting RAM and SSD components
  5. For store payments, an official sales receipt reflecting the amount paid will be issued and attached to the formal quotation. Itemized breakdowns shall be released upon delivery.
  6. For bank deposits, clients must submit a clear copy of the deposit slip for verification. Full payment is required prior to shipment.
  7. Bank account details and payment instructions shall be provided by the assigned sales staff only.

 

SETUP GUIDELINES

  1. Lanshop setup services may or may not be included in the quotation. Clients must confirm inclusions with their assigned sales staff.
  2. Lanshop setup may be conducted in two (2) phases: On-site Setup and Online Setup.
  3. For on-site setup, a technician will be deployed to the client’s location.
  4. For online setup, all procedures shall be conducted exclusively via TeamViewer. The client must assign a staff member with basic computer knowledge to assist during the process.
  5. All expenses incurred by the technical team during setup—including transportation, meals, accommodation, or related costs—shall be shouldered by the client and are not included in the quotation.
  6. The scope of work is limited to network cabling, software configuration, and PC installation only. Carpentry and electrical works are excluded.
  7. The shop premises must be fully completed in terms of carpentry and electrical work prior to the scheduled setup.
  8. A stable internet connection is required before the scheduled setup.
  9. Setup schedules are subject to the availability of Cheapid’s technical team and mutual agreement.
  10. The technical team will coordinate directly with the client to finalize the setup schedule.

 

LIMITATION OF SUPPORT

  1. All support services shall be provided online or via phone call only. On-site support is not included and will be subject to additional repair and home service fees.
  2. Clients must have an in-house technician or at least one staff member knowledgeable in basic computer operations to coordinate with Cheapid’s support team.
  3. Support coverage is limited to software-related concerns (e.g., timer or diskless software). Hardware-related issues must be coordinated with the After-Sales Service Department.
  4. For warranty coverage and claims, please refer to Cheapid’s official warranty guidelines.
  5. All support onsite expenses such as transpo must be shoulder by client.

NOTE

Please read and understand all the information stated above carefully. Should you have any questions or require clarification on any part of this guideline, feel free to contact us prior to confirming your order.