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Lanshop Buying Guidelines

DISCLAIMER

This guideline is intended to serve as a general reference and may take the place of an actual process. The procedures stated herein may change depending on circumstances, subject to mutual agreement by both parties.

Clients are advised to be aware of stock availability and possible revisions in specifications. Please carefully review all specifications and details prior to confirming any order. Prices and promotional offers are subject to change without prior notice.

 

BUYING GUIDELINES:

  1. Clients must contact us through our official communication channels (Facebook, Phone, Messenger) to request a quotation.
  2. Finalization of any request requires a formal quotation issued by Cheapid.
  3. Once the order is confirmed, the client is required to complete our Online Order Form.
  4. There are two (2) transaction types for Lanshop buyers: Delivery and Shipping. Please coordinate with your assigned sales staff regarding the applicable transaction type.

    4.1 Transaction type will be determined based on location.

    4.2 Clients within Metro Manila and nearby provinces shall be classified as For Delivery Transaction only.

    4.3 For deliveries outside Metro Manila, Cavite, and Bulacan, a delivery fee will be charged on top of the purchase amount. The fee will be subject to price checking based on location and assessment by our logistics department.

    4.4 Shipping will be advised for areas not serviceable by our delivery team.

    4.5 Shipping fees, transport costs to the courier, and any related expenses shall be shouldered entirely by the client.

    4.6 While our sales staff may suggest the most cost-effective courier, the final choice of courier remains with the client.

    4.7 Cheapid’s responsibility for the item ends once it has been handed over to the courier. Clients are advised to keep all shipping details for insurance or claims purposes.

  5. Order processing may take 1–3 business days, depending on circumstances.
  6. Upon delivery, any remaining balance must be paid in full.
  7. A delivery receipt will be issued upon receipt of the item.
  8. Cheapid reserves the right to reschedule deliveries due to unforeseen circumstances. Clients will be notified accordingly.
  9. Once the delivery schedule has been confirmed by the client through call or other forms of communication and the delivery is already in transit, cancellation is no longer allowed. Any canceled delivery will be charged accordingly.
  10. Once onsite setup is completed, an assigned team will provide remote support via TeamViewer.

 

PAYMENT GUIDELINES:

(All payment procedures will be explained by your attending sales staff. Please refer to the guidelines below for reference.)

Payment-First Policy All transactions are strictly payment first. No orders will be processed, reserved, or released without confirmed payment.

  1. Payments may be made through Store Payment, Bank Deposit, or Cash on Delivery (COD).
  2. A minimum down payment of fifty percent (50%) of the total purchase amount is required to proceed with order processing.
  3. Order processing will begin only after payment or down payment has been confirmed.
  4. Processing of payments and orders may take three (3) to five (5) banking days, depending on banking clearance, verification, and other circumstances beyond the company’s control.
  5. Cheapid reserves the right to revise or update quotations prior to full payment confirmation due to: o Changes in supplier pricing o Stock availability o Foreign exchange fluctuations o Ongoing global supply constraints affecting RAM and SSD components
  6. For store payments, an official sales receipt indicating the amount paid will be issued and attached to the formal quotation. Itemized breakdowns will only be released upon delivery.
  7. For bank deposits, clients are required to submit a clear copy of the deposit slip for verification. Full payment is required before any items will be shipped.
  8. For Cash on Delivery (COD) transactions, a down payment via store payment or bank deposit is still mandatory. The remaining balance must be settled in full upon delivery.
  9. 9. Bank account details and payment instructions will be provided by the assigned sales staff.

 

SETUP GUIDELINES:

  1. Lanshop setup services may or may not be included in the quotation. Please clarify this with your attending sales staff.
  2. Lanshop setup may be conducted in two (2) phases: On-site Setup and Online Setup.
  3. For on-site setup, a technician will be deployed to the client’s location to perform the setup.
  4. For online setup, the process will be conducted exclusively via TeamViewer. The client must provide a staff member with basic computer knowledge who will be guided throughout the setup.
  5. Any expenses incurred by our team during setup, including transportation, meals, accommodation, or similar costs, shall be shouldered by the client and are not included in the quotation.
  6. The scope of work includes network cabling, software configuration, and PC installation only. Carpentry and electrical works are not included.
  7. The shop premises must be fully completed in terms of carpentry and electrical work prior to the scheduled setup.
  8. A stable internet connection is required before the scheduled setup.
  9. Lanshop setup schedules are subject to the availability of our technical team and mutual convenience.
  10. Our team will contact the client directly to arrange the setup schedule.

 

LIMITATION OF SUPPORT:

  1. All support services shall be provided online or via phone call only. On-site support is not included and will be subject to additional repair and home service fees if requested.
  2. The client is required to have an in-house technician or at least a staff member knowledgeable in computer operations who will coordinate with our support team.
  3. Lanshop support covers software-related issues only, such as timer or diskless software concerns. For hardware-related issues, clients must coordinate with our after-sales service department.
  4. Please refer to our store guidelines for warranty and warranty claim procedures.

 

NOTE: Please read all the information stated above carefully. If there are any points that are unclear or require further explanation, do not hesitate to contact us for clarification.